Paratransit Services

BJCTA provides ADA Compliant Paratransit Service to eligible persons with disabilities who are, because of their disability, unable to board, ride or disembark from an accessible vehicle in BJCTA's regular bus service. Service is provided with special lift-equipped vans on a curb-to-curb, shared ride basis. Certified VIP users and their personal care attendant may ride fixed routes FREE.

To use BJCTA VIP service you must complete an application form, which is available by download from this website, or by calling 205-521-0180. (Please allow approximately two to three weeks to process). VIP applications are also available in large print and Braille upon request. For other required medical applications see below.

Hours of Operation:

Monday - Friday 5:00 a.m.(CST) - 10:00 p.m. (CST)
Saturday 8:00 a.m. (CST) - 10:00 p.m. (CST)
Click below to obtain the following forms:

Application to Ride VIP (Must be filled out)
Medical Verification Form (Must be filled out)
Certification of Vision Loss Form (Only for vision loss applicants)
Paratransit Recertification Form
VIP On-line Reservation with email option
Categories of Eligibility (informative only; no form to fill out)
VIP Riders Guide

CLASTRAN

BJCTA and Clastran coordinate schedules to provide broader service delivery to the metro area. Clastran is public transportation that serves Jefferson and Northern Shelby County and areas in the inner city not served by BJCTA Paratransit. Clastran transports elderly persons who may or may not have physical disabilities. For transportation information and fares call Clastran at 205-325-8787 or visit our web site at www.clastran.com.