Riders Code of Conduct

The Birmingham-Jefferson County Transit Authority Riders Code of Conduct

To help ensure the safety, security, comfort and convenience of all those who use our services, the Birmingham-Jefferson County Transit Authority (BJCTA) created a policy to regulate conduct on BJCTA property. In simple terms, it's best described as the way to "ride right". When you ride right, you treat others as you would like to be treated. You should show respect for your fellow passengers and the transit vehicles and facilities you use.

Everyone benefits when you ride right. BJCTA transit passengers enjoy a safe, secure, comfortable and inviting atmosphere, and the overall efficiency of the transportation system improves.

What the Riders Code of Conduct Police Applies To:

• BJCTA transit buses and vehicles
• Transit center at Central Station
• Bus shelters
• Dart Trolleys

It only takes one person to ruin a good experience on BJCTA. That's why we take this Riders Code of Conduct very seriously. The rules listed are enforceable by law. Those in violation will be asked to leave the vehicle or facility immediately.

Common Sense Guidelines

• Have the correct fare ready to pay (Drivers cannot make change)
• Respect other passengers' privacy
• If standing on a crowded bus, move to the rear of the bus to make room for others.
• Do not cause safety problems
• Use headphones
• No eating, smoking, littering, possession or consumption of illegal drugs is prohibited.
• No alcoholic beverages
• Do not harass driver or other riders
• inappropriate touching or inappropriate comment(s) will not be tolerated
• Soliciting money or distributing literature on BJCTA buses is not allowed at any time.
• Possession of any article defined as a weapon is prohibited on any BJCTA bus.
• Riders must remain behind the yellow line, and stay seated or secure until the bus comes to a complete stop.
• Do not lie down on the seats
• Respect transit property
• Use of BJCTA services and facilities are for transportation purposes only.

Anyone in violation of the actions below may be asked to leave the BJCTA vehicle or facility, and risk suspension of their privileges to use BJCTA transit or enter transit property.

How Can You Help

If you see a problem on the bus, tell the driver. Please remember that safety and security problems are treated with higher priority.

• If situations prevent you from alerting the driver and you see a serious crime being committed or a medical emergency, call 9-1-1 to report the problem when it's safe to do so.
• BE PREPARED to give the bus route number and direction the bus was traveling. The "Bus number" also helps identify the bus. Inside the bus, the coach number appears in the right front corner, opposite the driver. On the outside of the bus, the coach number appears on the outer corners. It is a three or four-digit number.

We appreciate your help in abiding by these rules, and thank you for doing your part to
"ride right."

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